Where is my tracking? I haven't received my tracking number yet.
Tracking information is sent by email at the same time the shipping label is created for an order to indicate that it is being prepared for shipment.
To find your tracking number online, follow the steps below:
1) Log-in to your account
2) Click on MY ACCOUNT in the top right
3) Click on MY ORDERS on left-hand side
4) Click on VIEW ORDER on the right
5) Scroll down to the tracking number highlighted in Blue.
Note: If you do not see your tracking number here and it hasn't been received by email, it doesn't necessarily mean that your order has been missed, but feel free to email [email protected] with your order number.